Reckitt Benckiser A media monitoring software handling RB's brands worldwide. DeviDoll Goes live with its online business retailing ethical, high fashion apparel in the UK. Fabindia Our POS and Supply Chain System engagement moves into year 3. WIHD A unique Extranet for Westchester Institute of Human Development, New York. Airtel Broadband & Telephone One of the first indian enterprises to integrate its customers with Googlemail. CRM NP subsidiary adds EmaarMGF and Unicon Financial Services to list of clients. Multimedia NP launches InstantImpact, a multimedia BPO for developing flash products.
We offer clients the option of using a bespoke Lead Management product or customizing one of its own, if their business processes are unique. Features at a glance: 1. Order processing across a variety of sales tasks: • Send a Brochure • Set up a presentation • Respond with Quotation • Make follow-up calls • Send an Email 2. Monitoring these tasks across representatives. The system records leads assigned to representatives and reports on the performance of these leads per representative. • Agent/Representative accountability management • Lead gestation management • Conversion reporting and management 3. Reporting dashboards: • Nos. of leads • Leads per source • Conversions by Representative/Source/Periods • Average time of conversion • And a combination of parameters allowing Management to make some informed judgements on the performance of the sales program.
