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Type of Work
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Case Studies:
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Reckitt Benckiser
The application is an Online Data Warehouse of media spends across all its Brand countries, worldwide. The system allows RB and its agencies to: |
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Import raw data into the warehouse. |
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Make media analyses over 24 functions. |
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Report over graphical & tabular dashboards. |
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| Airtel : Googlemail integration |
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Migration of Airtel subscriber email on the Googlemail platform |
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Enabling Single Sign-On (SAML) to authenticate users over Google |
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Integration of existing LDAP for DSL authentication and integration for user management over Google for DSL users |
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Integration of Airtel policies for administrator module - notify the DSL users of their mail quota |
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Home page customization for Google pages |
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Google Search integration on Airtel pages |
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Integration of various workflows for existing IDs containing special characters |
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WebServices rendering for integration with other Airtel Applications |
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Reports from Google integrated with the portal MIS module |
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| Airtel : PC Secure software integration |
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Communication with F-Secure servers over SSL |
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SSH tunneling to 'put' requests and 'get' responses back from F-Secure |
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Batch Processing integration |
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Integration with Airtel billing - CDR generation |
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Business logic integration |
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Online subscription and provisioning |
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Integration with Airtel DSL LDAP servers for authentication |
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Churned user integration |
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Complete MIS integration |
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| Airtel : PC Secure SMB Integration |
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Communication with F-Secure servers over SSL |
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Web Service integration for communication |
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Web service implemented and SSO integration |
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Integration with Airtel billing - CDR generation |
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Business logic integration |
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Online subscription and provisioning |
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Integration with Airtel DSL LDAP servers for authentication |
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Churned user integration |
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Complete MIS integration |
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| Airtel : SoundBuzz integration |
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Authentication module integration with vendor |
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LDAP integration for authentication of users over SLDAP |
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Web service implemented and SSO integration |
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Integration with Airtel billing - CDR generation |
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Business logic integration |
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Online subscription and provisioning |
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Integration with Airtel DSL LDAP servers for authentication |
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Churned user integration |
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Complete MIS integration |
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| Shree Airlines (Nepal : Daily activity and financial reporting |
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Web based reporting system, available over secure link. |
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Complete AJAX based page rendering – page does not get refreshed – complete dynamism based on user actions. |
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Auto fill fields for all calculated values and database persistence while the forms are being filled. |
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Complete financial data integration and reporting. |
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| Sourcing solutions : Order and sampling tracking system |
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Online order and samples tracking system. |
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Custom alerts can be set and disabled as per need. |
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Complete information tracking system with financial data storing and MIS over orders / samples and revenues. |
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| Email Marketing Application
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Workflow based completely Automated Newsletter Creation and Relay |
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Automated customization of content as per email/newsletter template |
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Automated customization of Newsletter Date, Time and Time Zone, for international relays |
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Targeted Advertising within the Newsletters as per content preferences of individuals |
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Analysis on Reading Trends w.r.t Categorized Profiles |
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Performance reporting over Subscriber and Campaign level dashboards |
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| Live chat
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Customer-side and Agent-side windows |
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Custom branded skins |
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Automated wait message if customer windows are full |
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3 concurrent customers |
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Built-in and custom customer macros |
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Back-office administrative functions |
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Reporting on specific Agent performance parameters |
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Ad serving tool |
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Serves online ads on pre-specified spaces on portals |
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Workflows to build campaigns by Brand, Ad spots and Web Page |
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Remote content management system for Client-side |
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Remote content management system for Administrators |
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Content Management Systems |
Genpact CMS
NP developed a database driven, Product Catalog that Genpact executives could look at from their laptops and pen drives. The beauty of the development was in the use XML files to drive the Catalog, as though from a DB. Administrators were updating the catalog and sending download files to the executives worldwide. |
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GE Energy extranet
Powered over 2 templates, this company extranet was delivered without populating the text or the visuals, as a framework which the client used to eventually populate and launch the extranet, for its business in France. |
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Genpact Careers
The Genpact Careers website, is an application that allows for remote resume administration by all Genpact HR managers, over a rights and roles access, across all 7 Genpact countries and Indian City operations.
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Westchester County, USA
A pure content portal that allows the Editors of the Westchester County to update and manage the portal with user rights and roles access, over our content management system. The system also tracks user login, pages visited, and general page visits. |
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The Red BV : Museum of Qatar
A content management software framework that allows for remote management of content (videos, images and voices) into hand-held devices(PDA's). |
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The Red BV : Walt Disney exhibition, France
An interactive application with lots of fun tools created around Walt Disney characters. This application was designed and developed for the hand-held (PDA) device. |
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Travelotravel.com
An e-commerce enabled Travel portal, specializing in international hotel bookings. The portal has live inventories from 4 leading Hotel Room Wholesalers, worldwide. |
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OrangeCross.com
A medical portal - that facilitates healthcare and provides interactive facilities/tools to patients to manage personal and family healthcare. Patients can store personal records online and provide viewing access. An online payment engine sells Healthcare plans/savings card and other branded products over the portal. |
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Fabindia.com
If don't wish to travel to a Fabindia location, this nationally famous brand allows you to buy their products online, both in India and Abroad. |
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DeviDoll.com
Web store offering Hi-fashion, ethical designer wear apparel for customers in the UK and European and US markets. |
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Talk2hcl.com
Toshiba laptops and Laptop Skins are presented and marketed over the website, managed by Toshiba's India Distributors - HCL Infosystems. |
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Fabindia
Our Retail flagship client is Fabindia, for whom NetProphets has been engaged with for over 3 years. Our work on Fabindia included Process Consulting all the way towards deployment of a custom supply chain and POS system. Today, our company continues to build and maintain Fabindia's retail IT. |
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EmaarMGF : Lead Management
A subsidiary of one of the worlds largest Real Estate developers, EmaarMGF, deploys our Lead Management software to handle enquiries off the Web, Mobile, Call-in and Walk-in. The system is a result of our detailed process study and consulting program. |
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EmaarMGF: Query Management
Our Query Management software enables EmaarMGF to manage customer feedback, queries and information. The system is a result of our detailed process study and consulting program. |
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Unicon Financial Services : Lead Management
With Unicon we are engaged in the deployment and maintenance of a Query Management software. The system is designed to map with Unicons' customer processes and comprehensively manage customer complaints and queries. |
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Unicon Financial Services :Query Management
With Unicon we are engaged in the deployment and maintenance of a Query Management software. The system is designed to map with Unicons' customer processes and comprehensively manage customer complaints and queries. |
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HCL Toshiba : Lead Management
We manage the Leads/Enquiries generated for Toshiba laptops on behalf of HCL infosystems, the authorized reseller partners of Toshiba in India. Lead processing, and profiling over our portal and call-center; followed with an online customer newsletter and support service. |
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HCL Toshiba : Channel Partner Management
We manage the channel incentive program towards the sale of Toshiba Laptops and Accessories across all HCL's distribution system in India. Our work includes Claims processing over our portal, channel relationship management through a call-center and Claims MIS/Reports. |
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MyWay: IPTV Integration
Our work in IPTV integration involves:
- Design and development of EPGs(Electronic Product Guides) and
- Subscriber Applications.
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Case Study |
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Our experience is the integration of National (India) IPTV Service, called MyWay, launched in India by Smart Digivision Pvt. Ltd. (SDPL) on the broadband network of BSNL and MTNL, the leading telecom providers in the country.
Electronic Product Guides
These are the essential interfaces that enhance user experience of watching TV, introduce features and guide users around the service they have subscribed to.
The designs need to be innovative, interactive and interesting. Netprophets’ design team did exactly this and the result of some of its work is a Video Innovation Award.
See sample EPGS (http://www.myway.in/itour.html)
Subscriber Applications
The two-way nature of IPTV allows users to interact with the programming as well as surf the web – thereby interacting with the internet as well. Netprophets has been engaged in the design and development of such applications.
The rollout of MyWay IPTV Services, across India, will soon encompass pause live TV; convergence services for internet-enabled services; an on-demand library of DVDs, music and games; and over 150 broadcast TV channels.
Presented here are a few summaries of these applications, not the entire body of work.
Contact us to detailed discussions. (mail to: Saurabh@npglobal.in)
On-Demand Services
The On-Demand Content system developed for MyWay offers real-time on-demand functionality wherein a user can request the desired ‘content’ from the MyWay server on a 24x7 basis.
MyWay On-Demand offering includes:
- Movies
- Radio
- Games
- Fitness
- Infotainment
- TV Shows
- Karaoke
iServices
MyWay’s broadband ‘backbone’ support facilitates the provision of limited Internet access to the consumers via the STB. This makes it possible to integrate various Internet-enabled value-added services. MyWay offers iServices such as Learning, Railway Info, SMS and Mapping services.
An Email iService allows MyWay consumers to access their Gmail account through the convenience of their TV sets.
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Key Clients
Reckitt Benckiser
Airtel
Shree Airlines
Sourcing Solutions
Genpact
GE Energy
Westchester County
The Red BV
Travelotravel
Orangecross
Fabindia
Devidoll
Toshiba India
EmaarMGF
Unicon
MyWay
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